Your Claims Management Partner
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Delegated Claims Management

Support Team

 
 

Sheilby Stephens - Head of Human Resources and Corporate Operations

Sheilby is the Head of Human Resources and Corporate Operations, focusing on new hire onboarding, verification processes, and employee benefits.

sstephens@dcmclaims.com

If you are interested in employment opportunities with DCM, please forward your resume to: humanresources@dcmclaims.com

 
 

 
 

Donna Ayers – Vendor Coordinator

Donna is the Vendor Coordinator, responsible for providing administrative and operational support in the management of contracts and vendors. She identifies and resolves any issues that may arise in a prompt and proficient manner.

dayers@dcmclaims.com

 
 

 
 
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Kaelib Hatcher - IT/Administrative Assistant

Kaelib maintains DCM’s cyber security, focusing on creating security plans, and monitoring activity for our company.

khatcher@dcmclaims.com

 
 

 
 
 
 

Alyssa Prinz - Head of Compliance and Vendor Relations

Alyssa assists in all stages of claim audits, verifies billing at the close of a claim, and serves as a point of contact for coverholders when requested.

aprinz@dcmclaims.com

 
 
 
 

 
 

Makayla Purvis - Executive Assistant to Human Resources

Makayla address all incoming claims, monitors the email inboxes, and routes correspondence for the office and management team.

mpurvis@dcmclaims.com