Wayne Herring
Senior Claims Examiner - Team Lead
With 27 years of experience as a remodeling contractor in all phases of residential and commercial remodeling, Wayne has been a licensed adjuster since 2008. He is well versed in various claims including residential and commercial property and liability. Wayne works closely with defense counsel on litigated claims, mediations, trial preparation, and DOI responses to lawsuits and complaints.
Michael Caponi
Senior Claims Examiner
Michael began in the insurance adjusting industry in 2011 as an independent adjuster. He has experience with various types of claims, including residential and commercial property, liability, and litigated claims. Michael has experience working as a Litigation Team Lead, conducting file reviews, holding conference roundtables with defense counsel, and serving as the team corporate representative for depositions, mediations, and arbitrations.
Heather Caponi
Senior Claims Examiner
Heather has been handling claims for over 20 years. Before working as a claims adjuster, she worked as a Paralegal, specializing in personal injury, criminal, and family law. Heather has experience with various types of claims, including auto liability / injury, civil ligation, property damage, residential and commercial property, and marine claims.
Makayla Purvis
Executive Assistant & Claims Examiner
Makayla assists with all aspects of claim handling for our primary team of adjusters. She is licensed in multiple states, and she handles claims on an as needed basis.
Alyssa Prinz
Head of Compliance & Claims Examiner
Alyssa acts as a liaison for all interested parties, ensuring SLA guidelines are met by both examiners and third-party vendors. She is licensed in multiple states, and she handles claims on an as needed basis.
Kaelib Hatcher
Head of it & Claims Examiner
Kaelib supports the technological needs of our primary claims handling team. He is licensed in the state of Florida, and he handles claims on an as needed basis.
Sheilby Stephens
Head of human resources & Corporate operations
Sheilby provides operational support for our primary claims handling team.